Shipping Policy
At Brikzz, we understand that you want your purchases delivered to you as swiftly as possible. We offer a variety of shipping options to suit your requirements, including both Economy and Standard Shipping free of charge. Please take a moment to acquaint yourself with our updated shipping policy below.
Economy Shipping
For orders under $8 USD, we utilize an economy shipping method. This method may not provide comprehensive tracking information and could possibly miss some tracking scan events. The delivery time for economy shipping can extend up to 28 business days. If you prefer more reliable tracking information, consider purchasing multiple items or larger sets to automatically upgrade your shipping to Standard Shipping.
Standard Shipping
When orders qualify for Standard Shipping, they come with tracking information and are generally delivered within 10-18 business days.
DHL Priority Shipping
We also offer DHL Priority Shipping at an additional cost of $30 USD. This shipping method promises the quickest delivery time, ranging between 4-12 business days.
Tracking Information
To track your package, please use the following link: https://www.ordertracker.com/. Enter your tracking number for real-time updates about your shipment’s status.
Processing Time and Stock Availability
Our typical processing time is approximately 3 business days. However, shipments may occasionally be delayed due to stock availability. If an item is temporarily out of stock but expected to be replenished within a few days, we will not notify you and your order will be dispatched as soon as the item is back in stock. However, if the item is anticipated to be out of stock for a few weeks, we will contact you with this information.
Customs and Import Taxes
Kindly note that buyers are responsible for any customs or import taxes that may apply to their shipment.
International Shipping
We ship to a majority of locations internationally. Please be aware that certain factors beyond our control may delay your order, such as customs processing, postal strikes, and understaffed postal services in your country. We cannot take responsibility for these delays.
Average Business Day in transit:
| COUNTRY | DAY |
|---|---|
| United States (US) | 12 |
| United Kingdom (UK) | 8 |
| Australia | 11 |
| Germany | 10 |
| Canada | 10 |
| France | 10 |
| New Zealand | 10 |
| Ireland | 16 |
| Netherlands | 9 |
| Austria | 13 |
Lost or Delayed Orders
In the event your order is lost or delayed in transit, please refer to our Refund and Return Policy for further guidance.
Thank you for choosing Brikzz for your purchase. For any queries or concerns, feel free to reach out to us at support@brikzz.com.